Search and Categories

Here’s The Scoop … Day 3 – Technical Difficulties … We Have Glitches … Granicus ….

TROUBLE SHOOTERS NEEDED  …. ASAP! …

Dear Readers …the ongoing saga continues as we still have “glitches” with Granicus … http://www.granicus.com/Streaming-Media-Government.aspx …our online program … We bought this in 2007 and it was supposed bring us a plethora of possibilities…In this writer’s opinion… it is missing the mark…and the organizational meeting…and probably a lot of programs we should have… I do not blame PIO D’Oliveira…He can only deal with what he has been given… Perhaps now with the tech savvy new commission he will be able to leap forward and get what we thought we would have by now… In the meantime we are stuck…literally …with a “glitch” from Granicus … with maybe, some “troubleshooting” assistance …to arrive this morning…(per e-mail below)….That is if Steve is back before Nov.25th!…OOPS!… Looks like someone needs to  also “troubleshoot” the automatic e-mail response for our PIO  while they’re at it!… This looks like a Round Table item for sure…ASAP!….

E-mails from last to first …(prev.posts for the 1st 2 e-mail exchanges)…

………………………….

Out of office until Nov. 25th
Friday, March 19, 2010 5:52 PM
From:
[email protected]
To:
[email protected]
I will be out of the office until I return on Wednesday, Nov. 25th. I also have a new e-mail — [email protected] Please update your list ASAP.

If you are a reporter with a question for the Town, please contact Marta in Town Hall at 954-776-0576.

If you want to make a public records request, please contact the Town Clerk’s office directly at the same number.

Thanks.

Steve

……………………

Re: Online Granicus Feed Did Not Work Today

Friday, March 19, 2010 5:52 PM

From:

[email protected]

To:

“STEVE d’OLIVEIRA” <[email protected]

I hope that it can be done and the Granicus system can be upgraded
Please keep me informed
Thanks, Barbara Cole
Sent from my Verizon Wireless BlackBerry

………………………….
Online Granicus Feed Did Not Work Today
Friday, March 19, 2010 5:50 PM
From:
“STEVE d’OLIVEIRA”

To:
[email protected]
Hi:

Just wanted to let you know, the Granicus online feed did not work. We are going to try again early tomorrow morning. We also contacted Granicus and asked them to see if they could troubleshoot the technical problem.

Steve

…………………………………

RE: Lost Video
Friday, March 19, 2010 4:10 PM
From:
“Steve D’Olivera”
To:
[email protected]

Hi:

spoke too soon; just remembered that we set the capture for longer than the meeting, in case we had tech problems we needed to resolve.

it should be up early tonite.

steve

________________________________

From: [email protected] [mailto:[email protected]]
Sent: Fri 3/19/2010 4:09 PM
To: Steve D’Olivera
Subject: Re: Lost Video

Please let me know
I appreciate it
Barbara Cole

Sent from my Verizon Wireless BlackBerry

________________________________

From: “Steve D’Olivera”
Date: Fri, 19 Mar 2010 16:06:32 -0400
To: Barbara Cole
Subject: RE: Lost Video

Hi:

the re-broadcast is complete. not exactly sure when it will be online; hopefully shortly.

steve

________________________________

From: Barbara Cole [mailto:[email protected]]
Sent: Fri 3/19/2010 3:05 PM
To: Steve D’Olivera
Cc: [email protected]
Subject: RE: Lost Video

Thanks keep me informed…

………………………………..

RE: Lost Video
Friday, March 19, 2010 3:05 PM
From:
“Barbara Cole”
Add sender to Contacts
To:
“Steve D’Olivera”
Cc:
[email protected]
Thanks keep me informed…

— On Fri, 3/19/10, Steve D’Olivera wrote:

From: Steve D’Olivera
Subject: RE: Lost Video
To: “Barbara Cole”
Date: Friday, March 19, 2010, 2:59 PM
Hi:

Wednesday’s organizational meeting is currently being re-broadcast on Channel 78 (and we scheduled a Granicus pick-up feed to capture it online).

Barring any glitches, the meeting will be done around 4 PM (so it should be up online not too long afterwards).

steve

……………………

Well at least PIO D’Oliveira does e-mail…that puts him at the head of the class for this Town Administration!….

more to come …hopefully before Nov. 25th!…

Tags: , ,

Post Division